Policies

Responsible Gaming

At Goated, we prioritize responsible gambling practices to ensure a safe and enjoyable experience for our users.

Our responsible gaming measures include:

• Ensuring all players are over 18 years old
• All games are provably fair
• Users from restricted jurisdictions are not permitted to use the site
• Users can self exclude or take a timeout from gambling at any time

Recognise the Signs

• Is gambling negatively affecting your mental health?
• Have you ever used gambling to escape from problems or a difficult situation?
• Do you avoid work, family or other commitments in order to gamble?
• Do you lie to your family and friends about the amount of money or time you have spent gambling?
• Have you lost interest in other aspects of your life such as relationships, work or other interests due to gambling?
• Do you borrow money or sell possessions to finance your gambling?
• After losing money gambling, do you feel an urgent need to win back your losses?
• Do you feel guilty or remorseful after gambling?
• Have you experienced extreme mood swings related to your gambling activities?
• Do you gamble until your last dollar?

If you answered yes to any of the questions above, you may be developing a gambling problem.

Get assistance

Recognising the signs of gambling addiction and seeking professional help is crucial to addressing this issue and regaining control of one's financial future. You can seek help and advice from the below resources:

• www.gamblersanonymous.org
• www.gamblingtherapy.org

Self Exclusion

Users can opt for a 24-hour self-exclusion period directly from their account settings.
For longer or permanent exclusions, users may send an email to support@goated.com stating their request.