Policies

Responsible Gaming

At Goated, we prioritize responsible gambling practices to ensure a safe and enjoyable experience for our users.

Our responsible gaming measures include:

• Ensuring all players are over 18 years old.
• All games are provably fair.
• Users from restricted jurisdictions are not permitted to use the site.
• Users can self-exclude or take a timeout from gambling at any time.

Identifying Problematic Gambling Behaviors

• Is gambling negatively affecting your mental health?
• Have you ever used gambling to escape from problems or a difficult situation?
• Do you avoid work, family or other commitments in order to gamble?
• Do you lie to your family and friends about the amount of money or time you have spent gambling?
• Have you lost interest in other aspects of your life such as relationships, work or other interests due to gambling?
• Do you borrow money or sell possessions to finance your gambling?
• After losing money gambling, do you feel an urgent need to win back your losses?
• Do you feel guilty or remorseful after gambling?
• Have you experienced extreme mood swings related to your gambling activities?
• Do you gamble until your last dollar?

If you answered yes to any of the questions above, you may be developing a gambling problem.

Get assistance

You can seek help and advice from the below resources:

• www.gamblersanonymous.org
• www.gamblingtherapy.org

Self Exclusion

Users can opt for a 24-hour self-exclusion period directly from their account settings.
For longer or permanent exclusions, please contact customer support via in-platform chat support.